FirstBank has introduced facial biometric technology and virtual cards on FirstMobile to tevolutionize digital banking experience.
NewsOnline Nigeria reports that FirstBank, West Africa’s premier financial institution, has launched an enhanced version of its mobile banking application, FirstMobile, featuring advanced facial biometric technology and a suite of innovative digital tools aimed at delivering a faster, safer, and more seamless user experience.
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The upgraded FirstMobile app now offers:
- Facial recognition for user registration and device activation
- Virtual credit cards for secure online transactions
- Instant credit card activation
- Flexible salary advance options with 3-month repayment terms
- General app performance enhancements and bug fixes
According to FirstBank, these new features are part of its ongoing commitment to making digital banking intuitive, secure, and accessible to all customers—no matter where they are in the world.
Biometric Security for Seamless Onboarding
The newly introduced facial biometric authentication enables customers to sign up or activate the app using only their face, eliminating the need for debit or credit cards. Built with anti-spoof detection, the feature offers robust protection against fraud, reinforcing FirstBank’s dedication to data security.
This update is particularly beneficial for customers in various categories, including:
- Diaspora users without physical cards
- Customers with lost, expired, or unverifiable cards
- New users who prefer cardless digital banking
- Users without immediate access to card details
By leveraging biometric onboarding, users gain immediate access to essential banking services such as fund transfers and bill payments, simplifying financial management for everyone.
Empowering Customers with Smart Features
The redesigned FirstMobile platform now allows customers to:
- Shop securely online with virtual credit cards accessible directly in the app
- Activate new credit cards instantly and start using them without delay
- Apply for salary advances and repay over a convenient 3-month period
Commenting on the innovation, Chukwuma Ezirim, Group Executive, E-Business and Retail Products Division at FirstBank, said:
“These latest enhancements are designed to simplify the banking experience for our customers. With biometric onboarding, virtual card access, and seamless credit services now live on FirstMobile, we are taking a bold step toward redefining digital convenience. At FirstBank, innovation is at the heart of everything we do. We are committed to delivering secure, user-friendly solutions that empower customers to bank with ease and confidence.”
Commitment to Security and Excellence
With this rollout, FirstBank reinforces its reputation as a digital banking leader, offering customers cutting-edge features while upholding the highest standards of security and reliability.
FirstMobile is available for download and update on both Android and iOS devices. Customers are encouraged to explore the latest features and experience the future of banking—today.
For more information, visit: www.firstbanknigeria.com.
