A well known Primary and Secondary school in Trans-Ekulu, Enugu, is looking for candidates to carry out the role below:
Job Title: Front Desk Officer
Location: Trans-Ekulu, Enugu
- We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of its main entrance.
- The goal is to make guests and visitors feel comfortable and valued while on the school’s premises.
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- The selected candidate will be the “face” of the school for all visitors and will be responsible for the first impression the school makes.
- The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
- You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Keep updated records and files
- Take up other duties as assigned (travel arrangements, schedules etc.)
- HND, BA or B.Sc with at least one year experience.
- Proven experience as front desk representative, agent or relevant position
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Familiarity with office machines (e.g Photocopier, printer etc.)
- Knowledge of office management and basic book keeping
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
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Shortlisted candidates will be interviewed by the first week of January 2018.
How to Apply
Interested and qualified candidates should send their CV’s with an Application Letter to: email@example.com using Job Position as the Subject of the email.
Application Deadline 1st January, 2018.